We appreciate you reaching out to us about your travel plans and would be happy help you book your dream trip or next adventure. PLEASE NOTE: A non-refundable travel consultantion/agency engagement fee is required before we provide you with your detailed quote(s).
If you book with our agency within 30 days of the quote, this deposit is applied to your booking. Please note if you cancel your trip this fee is nonrefundable.
WHY DO WE REQUEST A DEPOSIT?
· We work long hours, travel frequently at our own expense to verify the quality and safety of locations, properties, and experiences, and do a lot of research and preparation to get you the best, most thorough quote for your trip.
· Most of the time, it does NOT cost you more to book with a personal travel agent.
· As your personal travel advisor, we actually care about you and are available to answer questions, explain important details, make changes, communicate with airlines and hotels, etc. – something that is not available if you book with an online booking engine.
· People often do not realize travel advisors do not get paid unless you book with our agency and actually travel on your trip. Unfortunately, we have found that all too often these days, after we have spent hours and hours working on their trips, some people take all our information and expertise only to go online and book the trip with an online booking engine…often at the same price or for very little savings!
· Most of the time you may book a package with our agency at a low deposit price per person. Online booking engines often make you pay for your booking in full, even if you are several months away from travel. Why shell out all your money if you are not traveling for a while?
· Our expertise and connections in the travel industry help make sure your trip goes smoothly. If something unexpected happens, we are there to take care of it for you – again, not the kind of service you get from an online booking engine.
· If you find something less expensive online, we can sometimes price match, as long as the booking is identical. We require a screen shot with both the trip details and the time and date of the quote in order to attempt the price match. We DO NOT price match Expedia or Costco (by rebating commissions, they end up undercutting travel agents...and just want your membership.) Furthermore, several sites have hidden hotel and airline costs/additional fees --- using our services saves you from unexpected costs and we will be able to explain every detail of what you are getting.
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